The Transcript
Notes from the team building Callium, on voice latency, compliance, and what changes when a call becomes text.
Why voice latency under 300ms changes everything
A 300-millisecond line separates a transcript that feels instant from one that feels like a translator on a delay — and it changes what a system can do with a call while it is still happening.
A practical framework for auditing AI call compliance
Most compliance failures are not dramatic. They are a disclosure spoken 95% of the time instead of 100%. Here is how to actually find that gap.