The same engine, four different jobs.

Every discovery call scored the moment it ends.

Callium checks each call against your qualification framework — budget, authority, need, timeline — and flags which deals are drifting before they stall in the pipeline.

We found our top rep asked one question nobody else did. Now it’s in the onboarding script.

Dara Kim, VP Sales, Northline Robotics

Frustration is detected while the caller is still on the line.

A rising-frustration model watches tone and word choice in real time, offering agents a de-escalation prompt or routing to a senior rep automatically — before a one-star review is written.

Every required disclosure, on every call, without exception.

Callium confirms mandated disclosures are spoken — not just present in a script document — and timestamps them in the transcript for audit.

100% of calls reviewed, not a 2% sample.

Quality teams stop guessing from a handful of spot-checked calls. Every call is scored against the same rubric, and drift is visible within a day, not a quarter.